We want you to be happy with your purchase. If there is something wrong with your product, please contact us within 14 days of your purchase, and return the goods in their original packaging. We will either replace the product or refund your money as appropriate in each instance.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
To return your product, please contact us at firstname.lastname@example.org for shipping instructions. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.